Welcome to S. Royal Fragrances. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. About Our Website
S. Royal Fragrances provides fragrance and perfume products through our online store. These Terms of Service apply to all visitors, customers, and users of our website.
2. Products & Product Information
We make every effort to ensure that product descriptions, images, prices, sizes, and other information displayed on our website are accurate.
However:
Product colors and packaging may appear slightly different from images due to screen settings and photography.
Fragrance preferences are subjective, and we cannot guarantee that every customer will enjoy a particular scent.
Product availability may change without prior notice.
We reserve the right to correct errors or update product information when necessary.
3. Orders
When you place an order through our website, you are making a request to purchase the selected products.
We reserve the right to:
Accept or decline an order.
Cancel an order due to product unavailability or pricing errors.
Contact you to confirm order details.
Limit quantities of products purchased where necessary.
An order is considered confirmed once we have accepted it and, where applicable, confirmed the order with you.
4. Prices & Payments
All product prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.
Prices may be changed at any time without prior notice. Any price change will not affect an order that has already been confirmed.
Available payment methods will be displayed during the ordering process or communicated to you by our customer support team.
5. Shipping & Delivery
We aim to process and deliver orders within the estimated timeframe provided at checkout or communicated by our team.
Delivery times may vary depending on:
Your location
Courier availability
Weather or other unexpected circumstances
Public holidays
Incorrect or incomplete delivery information
S. Royal Fragrances is not responsible for delays caused by circumstances outside our reasonable control.
Customers are responsible for providing accurate name, phone number, and delivery address information.
6. Returns & Exchanges
Returns and exchanges are subject to our Return & Refund Policy.
For hygiene and safety reasons, opened or used fragrance products may not be eligible for return or exchange unless the product was damaged, defective, or incorrectly delivered.
Please contact us as soon as possible if you receive a damaged, defective, or incorrect item.
7. Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please contact our customer support team with your order details and, where appropriate, photographs of the package and product.
We will review the issue and determine the appropriate solution.
8. Website Use
You agree to use our website only for lawful purposes.
You must not:
Attempt to interfere with or damage our website.
Use the website for fraudulent purposes.
Copy or reproduce our website content without permission.
Attempt to gain unauthorized access to our systems.
Upload harmful or malicious content.
Misuse our website or services.
9. Intellectual Property
All content on the S. Royal Fragrances website, including but not limited to:
Brand name and logo
Product photographs
Website design
Text and descriptions
Graphics
Videos
Marketing materials
is owned by or used with permission by S. Royal Fragrances and may not be copied, reproduced, modified, or distributed without prior written permission.
10. Fragrance Disclaimer
Fragrances are personal-care products. Customers should review the product information and ingredients where provided and use products as directed.
If you have known allergies or sensitivities to fragrance ingredients, please review the available product information and seek appropriate professional advice before use.
Discontinue use if irritation or an adverse reaction occurs.
11. Limitation of Liability
To the extent permitted by applicable law, S. Royal Fragrances will not be responsible for losses or damages resulting from improper use of our products, incorrect information supplied by the customer, or circumstances beyond our reasonable control.
Nothing in these Terms of Service is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
12. Privacy
Your use of our website may also be subject to our Privacy Policy, which explains how we collect, use, and protect customer information.
13. Changes to These Terms
S. Royal Fragrances reserves the right to update or modify these Terms of Service when necessary.
Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted means you accept the updated Terms.
14. Governing Law
These Terms of Service shall be governed by the applicable laws of Pakistan. Any disputes will be handled in accordance with applicable Pakistani law.
15. Contact Us
If you have questions about these Terms of Service, orders, products, or our policies, please contact us:
S. Royal Fragrances
WhatsApp: +92-321-5544824
Email: alfahadtraders1988@gmail.com
Website: sroyal-fragrances.12commerce.com/sroyal-fragrances
We’ll be more than happy to assist you.
