Privacy Policy
At S. Royal Fragrances, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you visit our website, contact us, or place an order, we may collect information such as:
Full name
Phone number
Email address
Delivery and billing address
Order details
Payment-related information
Information you provide when contacting customer support
We may also automatically collect limited technical information, such as your browser type, device information, IP address, and website usage data.
2. How We Use Your Information
We may use the information we collect to:
Process and deliver your orders
Confirm orders and communicate with you
Respond to questions and customer support requests
Provide information about our products and services
Improve our website and customer experience
Prevent fraudulent or unauthorized activity
Maintain records of orders and transactions
Comply with applicable legal requirements
We will only use your information for legitimate business purposes related to providing and improving our services.
3. Order & Delivery Information
When you place an order, we may need to share relevant information, such as your name, phone number, and delivery address, with courier or delivery services so that your order can be delivered successfully.
We only share information that is reasonably necessary to complete the delivery.
4. Payment Information
Depending on the payment method you choose, payment information may be processed by third-party payment providers or financial institutions.
S. Royal Fragrances does not intentionally store complete payment card information on our website unless specifically required and securely supported by our payment provider.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us:
Remember certain preferences
Improve website performance
Understand website traffic
Provide a better browsing experience
You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, such as:
Courier and delivery companies
Payment service providers
Website hosting and technical service providers
Customer support services
We may also disclose information where required by law or when necessary to protect our legal rights, customers, website, or business.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
S. Royal Fragrances is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children.
If we become aware that personal information has been submitted by a child without appropriate permission, we will take reasonable steps to address the situation.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Ask questions about how your information is used
Withdraw consent where applicable
To make a privacy-related request, please contact us using the information below.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or applicable requirements.
Any changes will be posted on this page with an updated "Last Updated" date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
S. Royal Fragrances
WhatsApp: +92-321-5544824
Email: alfahadtraders1988@gmail.com
Website: sroyal-fragrances.12commerce.com/sroyal-fragrances
We value your trust and are committed to handling your information responsibly.
